Introduction
Part One
The Entertainment Industry
1. And Leisure Begot Entertainment
Introduction to the entertainment industry and the concepts of leisure and play; the emergence of experiential consumption; attention economy and temporal aspects of brand and promotion, including perishability and intangibility. Industry characteristics, economics and ethics.
2. Promotion in a Merging World
Convergence between advertising and entertainment. Media mergers. Factors impacting the industry that cause volatility and cannibalization.
3. Characterizing Experience Culture
The special characteristics of entertainment promotion including: the distinctions between product, service and entertainment promotion; tourist service standards and measurement; changing landscape of entertainment such as audience fragmentation and attention; convergence strategies; and cultural dimensions necessary for entertainment marketing.
4. Venue Economics and ServiceScapes
Formulating experiences as products for sale; importance of location and venue promotion. ServiceScapes; subscription and season ticket sales. Purchase pricing strategies; on-line delivery systems; piracy.
Part Two
Entertainment Campaign Planning
5. Planning an Integrated Campaign
Ten Steps Using research for planning strategies and tactics; creative briefing and budgeting. How to develop and evaluate a comprehensive integrated campaign; modifications for global applications.
6. Understanding Entertainment Audiences
The nature of the people who watch, cheer and participate. Consumer motivations, choices and behaviors, analyzed as they relate to entertainment-based experiences. Fan cultures and subcultures.
7. Segmenting Entertainment Audiences
Defines the various audience segments of entertainment markets by benefit, lifestyle and demographics. The role of targeting; niche marketing, positioning the brand. Global segments. Identifying prosumers.
8. Researching and Measuring Entertainment Audiences
Methods of studying and measuring audience behavior; qualitative and quantitative research methods. Internet audience analysis tools; measurement and syndicated services.
9. Building Entertainment Brands
The Marketing 4Ps and Entertainment 4 Cs as they apply to experiential promotion. Branding essentials; positioning entertainment media, places and venues.
10. Developing Communication Objectives and Message Strategies
Directing campaign objectives. Developing messages for an intended audience. Creating audience aggregate-directed messages to address objectives. Managing the communication plan. Global communication strategies.
11. Using Advertising and PR to Promote Entertainment
The concept of integrated communication planning for application to the entertainment industry. Advertising, PR and other elements of the promotion mix.
Part Three
Industry Applications
12. Promoting Live Performances and Events
Promoting theater, concerts, musical groups, and live attractions on stage and on tour. Financing performances; formulating a communications strategy for performance audiences. Campaign case study: Promoting NASCAR.
13. Promoting Destinations and Tourist Services
Principles of resort and cruise ship promotion; attracting guests and patrons. Destination branding of cities and nations; hotel rating systems; marketing tours and packaged vacations. Campaign case study: Destination Branding: Incredible India.
14. Promoting Attractions and Themed Spaces
Promoting museums and casinos; the role of themes for creating nostalgia, ethnicity and the exotic in restaurants, malls, parks and venues. Campaign case study: Reviving a Park'?s Popularity to Challenge Disney.
15. Promoting Mediated Entertainment
Marketing movies; hyping television reality shows and sitcoms; the role of ratings and reviewers. Merchandising to fans. Promoting with product placement and tie-ins. Campaign case study: Promoting a Television Series Using an Integrated Communications Approach.
16. Promoting Stars and Celebrities
Marketing stars as brands; celebrities and celebrity endorsements. The economics of celebrity promotion. Reaching star and celebrity audiences. Campaign case study: Developing a Heart Throb: Leonardo DiCaprio.
Post Script: Debating the Role of the Internet for the Health of Media Culture
Glossary of terms
Index