Canadian Business and Society
Edition: 2
Copyright: 2019
Pages: 264
Edition: 2
Copyright: 2019
Pages: 264
Choose Your Format
Choose Your Platform | Help Me Choose
$97.24
Ebook
$52.50
With the growing complexity of decision-making and the interdependence of business, political, and social issues, effective management requires not only an understanding of processes inside a company, but also of how business, government, and civil society interact. Many treatments of this subject are overly generalized, or conversely take a narrowly focused approach. Some authors focus on selected stakeholders, others on particular tracts of interest such as, for example, ethics. Many include a seemingly endless treatment of a barrage of government acts and legislation in their attempt to contextualize “business” in “society.” While all of these are meritorious approaches to exploring “business and society” there is a need to present a more fulsome but yet focused view that is more closely representative of the organizations and their interactions occurring in the macro-environment in which future business managers will be required to operate in creating a sustainable competitive advantage for their organizations.
Canadian Business and Society - The Business, Government and Civil Society Mosaic is organized on the following logic: that to understand business and society in Canada it is necessary first to partition the Canadian domestic macro- environment into recognizable segments, and then to develop an understanding of what is included in each segment, key issues peculiar to the segment, how each segment influences and is influenced by the other segments, and emerging issues that influence all three segments.
Such an approach more accurately portrays the complexity of the macro-environment. At the same time, it provides the opportunity to control and focus the treatment of this very complex terrain. The ultimate goal is for the future manager to develop an understanding and appreciation of each segment in the Canadian business macro-environment – its unique characteristics, challenges, and interactions – the knowledge of which is essential for success in today’s businesses.
About the Author
Preface
Chapter 1
An Introduction to the Canadian Domestic Macro-environment: A Business, Government and Civil Society Perspective
Business, Government & Civil Society in the News
Introduction
The Boulding Triangle – An Approach to Representing the Three Segments of the Canadian Domestic Macro- environment
Changes in Canada’s Domestic Macroenvironment
Stakeholders in the Canadian Domestic Macro- environment
Stakeholders and Boulding
Canada at a Glance
Population
Labour Force and Education
Geography
Style of Government
Civil Society
The Approach to this Book
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 2
The Canadian Business Segment
Canadian Business in the News
Introduction
The Current Canadian Business Environment
Aerospace
AgriFood
Biopharmaceuticals
Digital Media
Machinery and Equipment
Mining
Renewable Energies
Software
Business in Canada: Importance of Small Business
Canada’s Workforce
Key Challenges for Business
An Aging Population and the Labour Pool
Increasingly Diverse Workforce, Flexibility and Mobility
The Changing Nature of Work
Innovation through Collaboration
Business Ownership
Entrepreneurship and Entrepreneurs
Forms of Business Ownership
The Sole Proprietorship
The Partnership
The Corporation
Cooperatives
Franchises – A Specialized Form of Business Ownership
Key Issues for the Business Segment: Governance and Social Responsibility
The Governance of Business Organizations
What exactly is governance?
Corporate Governance
Shareholders
Boards of Directors
Officers
Examples of Corporate Governance Failures
Principles of Good Governance - Learning from Fiascos
Corporate Social Responsibility
Corporate Social Responsibility Defined
Pros and Cons
Corporate Social Responsibility Theory
Contemporary Social Responsibility Concepts
Corporate Sustainability
Reputational Management
Social Impact Management
Triple Bottom Line
Community Investment
The Natural Environment and Business
Standard Environmentalism
Market Environmentalism
Challenges of Corporate Social Responsibility
Toward a Model of Social Responsibility
Chapter Summary
A Practitioners’ Perspective: An Interview with Jason Flick, Co-founder and CEO of Youi.TV
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 3
The Government Segment
Canadian & Provincial Government in the News
Introduction
Government versus Business
Areas of Common Ground
Differentiating Business and Government
From Whence We Came
Canadian Government
The Westminster Model
The Legislative Branch
The Executive Branch
The Judiciary
Public Policy and the Legislative Process
The Cabinet Stage
The Parliamentary Stage
Royal Asset and Coming into Force Stages
Parliamentary Committees
Other Commonwealth Governments
Provincial Government
Municipal Governments
The Government versus Business Paradigm
The political process
The nature of government activity
The Institutional Context of Government
Key Challenges for the Federal Government
Decline in Voter Participation
Voter Turnout at Federal Elections and Referendums
Expectations for greater efficiency, cost effectiveness, and accountability
The horizontal management of issues that cross departmental borders
Becoming more citizen-centric, engaged, and accessible to the public
Issues Facing Government
The Economy
Infrastructure
National Security
Free Trade between Canada’s Provinces
Issues Facing Government in 2019
Chapter Summary
A Practitioners’ Perspective: An Interview with Paul J. DeVillers, LL.B., P.C.
A Practitioners’ Perspective: An Interview with Lori MacDonald, Associate Deputy Minister, Immigration, Refugees and Citizenship Canada
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 4
The Canadian Civil Society Segment
Civil Society in the News
Introduction
What Exactly is Civil Society?
Social Capital
How Social Capital Forms – One Provocative View
Social Capital – Measurement and Consequences
Social Capital and Civil Society: An Obvious Connection
Contributions of Civil Society
Key Challenges and Issues
Segment Fragmentation
Funding
Crowdfunding
Attracting and Retaining Volunteers and Strong Non-profit Board Members
Measuring Outcomes
Some Organizations Found in the Canadian Civil Society
Chapter Summary
A Practitioners’ Perspective: An Interview with Heather Norris, President & CEO of the Ottawa Network for Education
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 5
Stakeholders and Stakeholder Management
Stakeholders in the News
Introduction
What is a Stakeholder?
Two Opposing Views Concerning Stakeholder Management
Pluralism
Identifying Stakeholders
Key Stakeholders
Stakeholder Mapping
Stakeholder Attributes
Stakeholder Capacity
Managing Stakeholder Relationships
Multi-Stakeholder Dialogue
Multi-stakeholder recognition and management
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 6
Globalization and Multiculturalism
Globalization & Multiculturalism in the News
Introduction
Globalization
What is globalization?
Globalization –Is it Good or Bad?
Globalization’s Impact on Each Segment of the Canadian Domestic Macro-environment
Globalization and the Business Segment
Globalization and the Government Segment
Globalization and the Civil Society Segment
Culture
Theories of Culture
Culture’s Eff ect on Business in Canada
Culture’s Eff ect on Government in Canada
Culture’s Eff ect on Canadian Civil Society
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 7
Ethics
Ethics issues in the News
Introduction
Ethics
Ethical Influences
Descriptive vs. Normative Ethics
From Ethics to Business Ethics
From Business Ethics to Managerial Ethics
Ethical Government
An Ethical Civil Society Organization
Making and Defending Ethical Decisions
A Suggested Integrated Ethical Decision Model
Chapter Summary
End of Chapter Questions
Application Question
Research Question
Team Discussion Project
Chapter 8
Collaboration and Interaction
Collaboration in the News
Introduction
Public-Private Partnerships (P3s)
P3s Defined
Drivers
Types of P3s
Advantages and Disadvantages of P3s
Some examples of P3s
P3s and the Civil Society Segment
Business’s Influence on Government
Paradigms of Business-Government Relations
Business Dealing With Government – Seven Fundamental Errors
Lobbying
A Practitioner’s Perspective: An Interview with the Hon. Joe Jordan, The BlueSky Strategy Group
The Federal Accountability Act and the Lobbying Act
Lobbying Approaches
Classifying Lobbying Issues - Strategic vs. Operational
Bartha’s Issue Selection Paradigm
What Do Lobbyists Do?
How Lobbyists Lobby – Developing a Lobbying Strategy
Advocacy Advertising
Think Tanks
Business’s Influence on Civil Society
Government’s Influence on Business
Government Instruments
Government Regulation
Other Forms of Government Influence on Business
Civil Society’s Influence
The Role of Civil Society
Civil Society’s Tool Chest
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Questions
Chapter 9
Business, Government, and Civil Society: In the Beginning
In the Beginning
Business - Small Business, the Workforce, and Business Owners
Government – Structure, Challenges, and Issues
Civil Society - Form and Function
Commonalities
Stakeholders
Globalization
Culture and Multiculturalism
Corporate Social Responsibility
Ethics
Lobbying
Early Interactions of the Three Segments
Last Thoughts
Team Discussion Question
Dr. David H.J. Delcorde is the Director of Undergraduate Programs at the Telfer School of Management, University of Ottawa, Ottawa, Canada, where he has taught courses in business and management since 2002. He has also enjoyed a rewarding career in the Canadian federal public service spanning over thirty years and retiring as a member of the executive cadre. And is now a farmer ☺
Dr. Delcorde completed his undergraduate degree in business administration at the University of Ottawa; a Master of Business Administration from Heriot-Watt University, Edinburgh, Scotland; a Master of Arts in International Business Management from the University of Westminster in London, England; and, a Doctorate in Philosophy from London South Bank University, London, England. He is a member of the Chartered College of Teaching, London, England.
Dr. Delcorde is the author of the textbook, “Canadian Business and Society,” also published by Kendall Hunt.
With the growing complexity of decision-making and the interdependence of business, political, and social issues, effective management requires not only an understanding of processes inside a company, but also of how business, government, and civil society interact. Many treatments of this subject are overly generalized, or conversely take a narrowly focused approach. Some authors focus on selected stakeholders, others on particular tracts of interest such as, for example, ethics. Many include a seemingly endless treatment of a barrage of government acts and legislation in their attempt to contextualize “business” in “society.” While all of these are meritorious approaches to exploring “business and society” there is a need to present a more fulsome but yet focused view that is more closely representative of the organizations and their interactions occurring in the macro-environment in which future business managers will be required to operate in creating a sustainable competitive advantage for their organizations.
Canadian Business and Society - The Business, Government and Civil Society Mosaic is organized on the following logic: that to understand business and society in Canada it is necessary first to partition the Canadian domestic macro- environment into recognizable segments, and then to develop an understanding of what is included in each segment, key issues peculiar to the segment, how each segment influences and is influenced by the other segments, and emerging issues that influence all three segments.
Such an approach more accurately portrays the complexity of the macro-environment. At the same time, it provides the opportunity to control and focus the treatment of this very complex terrain. The ultimate goal is for the future manager to develop an understanding and appreciation of each segment in the Canadian business macro-environment – its unique characteristics, challenges, and interactions – the knowledge of which is essential for success in today’s businesses.
About the Author
Preface
Chapter 1
An Introduction to the Canadian Domestic Macro-environment: A Business, Government and Civil Society Perspective
Business, Government & Civil Society in the News
Introduction
The Boulding Triangle – An Approach to Representing the Three Segments of the Canadian Domestic Macro- environment
Changes in Canada’s Domestic Macroenvironment
Stakeholders in the Canadian Domestic Macro- environment
Stakeholders and Boulding
Canada at a Glance
Population
Labour Force and Education
Geography
Style of Government
Civil Society
The Approach to this Book
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 2
The Canadian Business Segment
Canadian Business in the News
Introduction
The Current Canadian Business Environment
Aerospace
AgriFood
Biopharmaceuticals
Digital Media
Machinery and Equipment
Mining
Renewable Energies
Software
Business in Canada: Importance of Small Business
Canada’s Workforce
Key Challenges for Business
An Aging Population and the Labour Pool
Increasingly Diverse Workforce, Flexibility and Mobility
The Changing Nature of Work
Innovation through Collaboration
Business Ownership
Entrepreneurship and Entrepreneurs
Forms of Business Ownership
The Sole Proprietorship
The Partnership
The Corporation
Cooperatives
Franchises – A Specialized Form of Business Ownership
Key Issues for the Business Segment: Governance and Social Responsibility
The Governance of Business Organizations
What exactly is governance?
Corporate Governance
Shareholders
Boards of Directors
Officers
Examples of Corporate Governance Failures
Principles of Good Governance - Learning from Fiascos
Corporate Social Responsibility
Corporate Social Responsibility Defined
Pros and Cons
Corporate Social Responsibility Theory
Contemporary Social Responsibility Concepts
Corporate Sustainability
Reputational Management
Social Impact Management
Triple Bottom Line
Community Investment
The Natural Environment and Business
Standard Environmentalism
Market Environmentalism
Challenges of Corporate Social Responsibility
Toward a Model of Social Responsibility
Chapter Summary
A Practitioners’ Perspective: An Interview with Jason Flick, Co-founder and CEO of Youi.TV
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 3
The Government Segment
Canadian & Provincial Government in the News
Introduction
Government versus Business
Areas of Common Ground
Differentiating Business and Government
From Whence We Came
Canadian Government
The Westminster Model
The Legislative Branch
The Executive Branch
The Judiciary
Public Policy and the Legislative Process
The Cabinet Stage
The Parliamentary Stage
Royal Asset and Coming into Force Stages
Parliamentary Committees
Other Commonwealth Governments
Provincial Government
Municipal Governments
The Government versus Business Paradigm
The political process
The nature of government activity
The Institutional Context of Government
Key Challenges for the Federal Government
Decline in Voter Participation
Voter Turnout at Federal Elections and Referendums
Expectations for greater efficiency, cost effectiveness, and accountability
The horizontal management of issues that cross departmental borders
Becoming more citizen-centric, engaged, and accessible to the public
Issues Facing Government
The Economy
Infrastructure
National Security
Free Trade between Canada’s Provinces
Issues Facing Government in 2019
Chapter Summary
A Practitioners’ Perspective: An Interview with Paul J. DeVillers, LL.B., P.C.
A Practitioners’ Perspective: An Interview with Lori MacDonald, Associate Deputy Minister, Immigration, Refugees and Citizenship Canada
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 4
The Canadian Civil Society Segment
Civil Society in the News
Introduction
What Exactly is Civil Society?
Social Capital
How Social Capital Forms – One Provocative View
Social Capital – Measurement and Consequences
Social Capital and Civil Society: An Obvious Connection
Contributions of Civil Society
Key Challenges and Issues
Segment Fragmentation
Funding
Crowdfunding
Attracting and Retaining Volunteers and Strong Non-profit Board Members
Measuring Outcomes
Some Organizations Found in the Canadian Civil Society
Chapter Summary
A Practitioners’ Perspective: An Interview with Heather Norris, President & CEO of the Ottawa Network for Education
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 5
Stakeholders and Stakeholder Management
Stakeholders in the News
Introduction
What is a Stakeholder?
Two Opposing Views Concerning Stakeholder Management
Pluralism
Identifying Stakeholders
Key Stakeholders
Stakeholder Mapping
Stakeholder Attributes
Stakeholder Capacity
Managing Stakeholder Relationships
Multi-Stakeholder Dialogue
Multi-stakeholder recognition and management
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 6
Globalization and Multiculturalism
Globalization & Multiculturalism in the News
Introduction
Globalization
What is globalization?
Globalization –Is it Good or Bad?
Globalization’s Impact on Each Segment of the Canadian Domestic Macro-environment
Globalization and the Business Segment
Globalization and the Government Segment
Globalization and the Civil Society Segment
Culture
Theories of Culture
Culture’s Eff ect on Business in Canada
Culture’s Eff ect on Government in Canada
Culture’s Eff ect on Canadian Civil Society
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Project
Chapter 7
Ethics
Ethics issues in the News
Introduction
Ethics
Ethical Influences
Descriptive vs. Normative Ethics
From Ethics to Business Ethics
From Business Ethics to Managerial Ethics
Ethical Government
An Ethical Civil Society Organization
Making and Defending Ethical Decisions
A Suggested Integrated Ethical Decision Model
Chapter Summary
End of Chapter Questions
Application Question
Research Question
Team Discussion Project
Chapter 8
Collaboration and Interaction
Collaboration in the News
Introduction
Public-Private Partnerships (P3s)
P3s Defined
Drivers
Types of P3s
Advantages and Disadvantages of P3s
Some examples of P3s
P3s and the Civil Society Segment
Business’s Influence on Government
Paradigms of Business-Government Relations
Business Dealing With Government – Seven Fundamental Errors
Lobbying
A Practitioner’s Perspective: An Interview with the Hon. Joe Jordan, The BlueSky Strategy Group
The Federal Accountability Act and the Lobbying Act
Lobbying Approaches
Classifying Lobbying Issues - Strategic vs. Operational
Bartha’s Issue Selection Paradigm
What Do Lobbyists Do?
How Lobbyists Lobby – Developing a Lobbying Strategy
Advocacy Advertising
Think Tanks
Business’s Influence on Civil Society
Government’s Influence on Business
Government Instruments
Government Regulation
Other Forms of Government Influence on Business
Civil Society’s Influence
The Role of Civil Society
Civil Society’s Tool Chest
Chapter Summary
End of Chapter Questions
Application Questions
Research Questions
Team Discussion Questions
Chapter 9
Business, Government, and Civil Society: In the Beginning
In the Beginning
Business - Small Business, the Workforce, and Business Owners
Government – Structure, Challenges, and Issues
Civil Society - Form and Function
Commonalities
Stakeholders
Globalization
Culture and Multiculturalism
Corporate Social Responsibility
Ethics
Lobbying
Early Interactions of the Three Segments
Last Thoughts
Team Discussion Question
Dr. David H.J. Delcorde is the Director of Undergraduate Programs at the Telfer School of Management, University of Ottawa, Ottawa, Canada, where he has taught courses in business and management since 2002. He has also enjoyed a rewarding career in the Canadian federal public service spanning over thirty years and retiring as a member of the executive cadre. And is now a farmer ☺
Dr. Delcorde completed his undergraduate degree in business administration at the University of Ottawa; a Master of Business Administration from Heriot-Watt University, Edinburgh, Scotland; a Master of Arts in International Business Management from the University of Westminster in London, England; and, a Doctorate in Philosophy from London South Bank University, London, England. He is a member of the Chartered College of Teaching, London, England.
Dr. Delcorde is the author of the textbook, “Canadian Business and Society,” also published by Kendall Hunt.