A Guide to Effective Communication

Pamela D. Hopkins (PhD, East Carolina University; MA, Penn State) is the Director of the Speech Communication Center at East Carolina University. Dr. Hopkins works with students, faculty members, staff members, alumni, and area residents who need help with organizingand delivering effective presentations, managing speaking anxiety, and  developing professional communication skills. Her research focuses on improving communication skills between clinical team members in health care facilities. Her work has been published in the Medical Group Management Association (MGMA) Journal. She is a member of the National Communication Association.